Michelle Rigozzi
Michelle is the Improvement Advisor (IA) for our Forensics & Luton Directorates
Michelle gained a PhD in Physics from the University of Cambridge where she examined how biological cells “feel” (mechanosensitivity). She then worked on hearing implants as a Senior Research Scientist at Cochlear Ltd. (medical devices). After subsequent roles in evidence-based policy, she joined the NHS. Michelle has since supported and led projects in the acute hospital sector, primary care and on system integration, drawing on quality improvement methodology. These projects were based at Cambridge University Hospitals NHS FT, Guy’s and St Thomas’ NHS FT, Cambridgeshire and Peterborough CCG and Cabinet Office. Michelle has also completed the Elizabeth Garrett Anderson Programme with the NHS Leadership Academy.
An Improvement Advisor role involves:
- Extra support for those projects working on one of the Trust priority workstreams
- Expertise in improvement methods and tools
Their responsibilities are:
- Attending and help coordinate the monthly directorate QI forums
- Teaching staff and service users & carers in improvement methods and tools
- Strategic support for directorate in defining improvement priorities, aligning QI work, building capability
- Regular supervision sessions in each directorate with QI coaches
- Alert clinical/service director and sponsors of projects that are not progressing or where support structure is weak
