News & Updates

Hamida Khatun

11 June 2019

Hamida Khatun is a Health Care Assistant. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to… Read More



Claire Fowler

11 June 2019

Claire Fowler is a Ward Manager. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete… Read More



Patricia Huibers

24 May 2019

Patricia Huibers is a Consultant Clinical Psychologist. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to… Read More


Patricia Huibers

Tom Sanders

23 May 2019

Tom Sanders is a Clinical Psychologist. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete… Read More


Tom Sanders

Akhani Mbano

23 May 2019

Akhani Mbano is a Duty Senior Nurse in Luton. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on… Read More


Akhani Mbano

Dermot Flynn

23 May 2019

Dermot Flynn is an Operational Lead. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project… Read More


Dermot Flynn

Jeannette Fuller

23 May 2019

Jeannette Fuller is a Clinical Psychologist. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete… Read More


Jeannette Fuller

Michelle Rigozzi

27 June 2018

Michelle is the Improvement Advisor (IA) for our Forensics & Luton Directorates Michelle gained a PhD in Physics from the University of Cambridge where she examined how biological cells “feel” (mechanosensitivity). She then worked on hearing implants as a Senior Research Scientist at Cochlear Ltd. (medical devices).  After subsequent roles in evidence-based policy, she joined the NHS. … Read More


Michelle Rigozzi

Sen Kallumpuram

16 May 2018

A QI Sponsor Role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression (not outcomes) Their responsibilities are:… Read More


Sen Kallumpuram

Lorette McQueen

16 May 2018

A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project progression (not outcomes) Their responsibilities are:… Read More


Lorette McQueen

Magella Nwimo

16 May 2018

Magella is a Clinical Nurse Lead and QI Coach for Luton A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and… Read More


Magella Nwimo

Tracey Morrison

14 May 2018

Tracey is a QI coach. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project… Read More


Tracey Morrison

Natasha Patel

14 May 2018

Natasha is a QI coach. A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project… Read More


Natasha Patel

Ahmed Zadeh

7 September 2017

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation Support project teams in… Read More


Ahmed Zadeh

Ola Hill

4 May 2017

A QI Coach role involves: Coaching QI teams within directorates, meeting with the team regularly Deeper knowledge of improvement methods and tools Their responsibilities are: Help engage people and teams in QI Support project teams to develop ideas and strategy, using QI tools, and advise on how to complete project documentation Support project teams in… Read More


Ola Hill

Dudley Manns

21 October 2016

Dudley is the  Medical Director for our Bedfordshire & Luton services and a QI Sponsor. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation… Read More


Dudley Manns

Farid Jabbar

21 October 2016

Farid is Clinical Director for Luton A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and effort to QI Accountable for project… Read More


Farid Jabbar

Daisy Mudoni

21 October 2016

Daisy is a Lead Nurse for Luton Mental Health and Wellbeing Service.   A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource… Read More


Daisy Mudoni

Claire McKenna

21 October 2016

Claire is the Deputy Director of Nursing and is based in Luton. A QI Sponsor role involves: A senior member of staff with close link to DMT Keep an eye on project progression, helping unblock barriers and championing the work Support DMTs in developing improvement priorities, and planning QI training Manage allocation of resource and… Read More


Claire McKenna

Jon Southam

20 October 2016

Jon is our People Participation Lead in Luton. People Participation is about helping our service users and their carers to have a say in how we run the Trust. But more than that, it is also about working together so that we can offer a better service for all.   Contact us


Jon Southam

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