News & Updates

How are you using your QI skills?

27 June 2019

Did you know that over 2000 people have now undertaken QI training at ELFT?  And nearly 1000 are currently involved in QI projects to tackle some of the organisation’s most complex problems.  That amounts to a lot of people using their QI skills! Using the structure of a QI project is the best method for… Read More



ELFTin1Voice perform ‘See me as I am’

20 May 2019

  A group of staff and service users from across the trust came together in one voice to give a rousing performance ending the morning of the 2019 Quality Conference. Over the past few months, singers met in Bedford and London to learn a specially composed piece of music by choir leader Leanne Sedin which… Read More



An Illustrated Guide to Quality Improvement

20 May 2019

At the conference we were excited to launch our illustrated guide to QI, produced by ELFT in collaboration with Sonia Sparkles. It’s an interactive picture book that takes you on a journey from ‘What is QI?’ through to improving the health of populations using Triple Aim. Explore the illustrated guide here >> Thank you to… Read More



Our Coborn QI Wall!

17 April 2019

In April 2019 we were proud to complete the artwork for the Quality Improvement visibility wall at the Coborn Centre for Adolescent Mental Health in Newham. Building on the experiences from previous QI wall projects at Robert Dolan House and Newham Centre for Mental Health, this work was a collaboration between young people at the… Read More



Annual IHI visit to ELFT

10 October 2018

On Tuesday 16th October we are delighted to welcome our partners from IHI to the Trust for a three day visit. This is the fifth time the IHI team have joined us for an annual visit. This year we’re pleased to welcome Derek Feeley, Pedro Delgado, Bob Lloyd and Trissa Torres and look forward to… Read More



Join a QI squad for the Wellbeing Games 5-A-Side Football Tournament

19 June 2018

We are looking for service users, carers and staff involved in QI projects to join a squad for the Wellbeing Games 2018 5-A-Side Football Tournament. Hosted by the People Participation team this year at the London Marathon Community Track next to the Olympic Stadium. The tournament will take place on Tuesday 2nd July, from 10.00 –… Read More



Bedfordshire & Luton QI Celebration

24 May 2018

On Tuesday 22 May our Bedfordshire and Luton Directorates held their annual QI celebration event at Kings House. The event brought together 120 staff, service users, carers and external partners to share learning and achievement in quality improvement over the last year. Presentations included an overview of QI in the Directorates and plans for the… Read More



Working Together on the Triple Aim

25 April 2018

At the 2018 Quality Conference we unveiled our illustration on the Triple Aim at ELFT. Working on the Triple Aim is a key part of the Trust’s new strategy to improve the quality of life for all we serve. The ideas for this illustration were inspired by staff, service users and carers at a half day workshop… Read More



Why do projects fail?

21 November 2017

The theme of our November QI Newsletter is one of persistence, learning from failure with QI and using that to progress towards your project aims and ambitions. We really liked this illustration by Sonia Sparkles on ‘Why do some projects fail?’ Take a look below and see if any of these experiences resonate with you…. Read More



IHI reflect on their annual visit to ELFT

24 October 2017

In October 2017 our strategic partners, the IHI, returned to ELFT for their fourth annual visit. Derek Feeley, Pedro Delgado and Bob Lloyd met with service users and staff groups across the Trust to hear and see how QI is being embedded into the organisation.



Triple Aim: Improving the health of our local populations

18 October 2017

During the IHI visit last week, Derek Feeley shared IHI’s learning from many years of work in systems across the world, helping improving health, improving the experience of care and lowering the cost of care. There is a series of steps that has been found to be helpful in thinking about how to apply this… Read More



Introducing our Service User and Carer QI Project Meeting Role Plays

13 October 2017

In the lead up to the 2017 annual quality conference some of our service users and carers came together to plan an hour long conference breakout session. They developed a session that included information on getting involved with People Participation at ELFT. Also looking at opportunities, benefits and barriers for service users and carers involved… Read More



Wave 7 Improvement Leaders’ Programme

3 October 2017

On 3 October around 120 ELFT staff came together for the beginning of their 6 month journey on the Improvement Leaders’ Programme or ILP for short. Teams from across the Trust spent a day at Shoreditch Town Hall developing the Quality Improvement projects they will be working on. On day 1 of the ILP programme… Read More



Annual IHI visit to ELFT

3 October 2017

On Wednesday 11th October we are delighted to welcome our partners from IHI to the Trust for a three day visit. This is the forth time Derek, Bob and Pedro have visited us in East London to offer support and guidance on our QI journey. Hundreds of staff, service users and carers will be meeting… Read More



Improving Value for Money

14 September 2017

by Steven Course, Chief Finance Officer, Nynn-Hui Chang & Marco Aurelio, QI Team Improvement Advisors Often the rationale for undertaking QI has focused on doing the right thing, with the main focus not on the financial gain resulting from the improvement work. However increasing pressure on NHS budgets and rising patient demand is putting a… Read More



Steve Swensen visiting the Trust

12 September 2017

This week we are delighted to welcome Professor Steve Swensen to ELFT.  Steve is Medical Director for Professionalism and Peer Support at Intermountain Healthcare, and was previously Medical Director for Leadership at the Mayo Clinic. He has written and researched extensively on clinical engagement, enjoying work and staff burnout and you can find some of… Read More



Newham QI Wall artist Jonny Glover interviewed BBC Radio London

17 August 2017

Jonny Glover, the artist behind our Newham Centre for Mental Health Quality Improvement Wall was interviewed about his work on BBC Radio London recently. Jonny talked to Robert Elms about this fantastic project which won a prize at the 2017 World Illustration Awards You can listen to the interview below and visit Jonny’s exhibition at… Read More



Violence Reduction on Adult Inpatient Units; what has been achieved so far at ELFT?

11 August 2017

Between 2012 and 2015, Tower Hamlets Adult Mental Health inpatient wards reduced violence by over 40% and by 60% on the acute admissions wards, using a Quality Improvement approach.  Since then we have scaled up the work to City & Hackney in early 2016 and Newham in mid-2016. Forensics also launched its own Collaborative in… Read More



Reflections and thank you from Professor Jonathan Warren

11 August 2017

Jonathan Warren is Deputy Chief Executive, Chief Nursing Officer & Executive Sponsor for Violence Reduction Whenever I think about what we’ve achieved already in terms of violence reduction at ELFT, I’m reminded of the time Andy Cruickshank (former Borough Lead Nurse in Tower Hamlets and now Associate Director of Nursing for QI) came to see… Read More



Developing a Quality Control Strategy for Violence Reduction

11 August 2017

by Jen Taylor-Watt, QI Lead for City & Hackney and IAPT and Lead Improvement Advisor for Violence Reduction & Andy Cruickshank, Associate Director of Nursing for QI and Senior Improvement Advisor for Violence Reduction In order to hold the gains we’ve achieved through the Violence Reduction Collaboratives, it’s key that we develop strong structures and processes… Read More



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